It is the duty of the Concierge to ensure that all the requests made by the guests in a hotel are completely met to the satisfaction of the guests in the hotel. There are different kinds of requests that originate from the guests in a hotel. Some of the common requests from the guests include request for shopping excursions, request for assistance and direction to be given to the local residents, request for car or limo services for going to the airport or for sight seeing purposes. Request for travel arrangements will all complete facilities right from ticket confirmation of the flights, assignment of seats and also for securing of the visas. Some small requests for personal items like toothbrush or toothpaste, other requests include storing of luggage, request for help for conducting a planned meeting, request for help for conducing of a party or a wedding reception at the hotel premises. If the guest is a foreign traveler and if he has difficulty in understanding the local language and then arranging for a interpreter to enable the guests properly communicate with other people. A Concierges Directory is a directory which lists out the different services offered by the Concierge under the different industrial classification.
